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- You can always call us, we will be happy to assist you as much as we can. Before starting any work we will agree pricing, terms and conditions with you.
- Once we have agreed specification for project or solution with you we will be happy to provide you with quote.
- Low cost annual maintenance fee entitling you to call by phone, mail or enter case in trouble ticketing system. Please note that questions of duration less than 45 minutes are free.
- Target for initial response time is 30 minutes within business hours. We intend to start working on your issue within 4 business hours.
- Actual hours are charged at our hourly rate.