Root Cause Analysis

Root Cause Analysis

Root cause analysis (RCA):

For problem solving and RCA we typically apply Kepner Tregoe (KT) analysis. KT method is a simplistic, systematic approach to rational problem solving, ref. http://www.kepner-tregoe.com/

Main elements of such analysis may be:

  • Status incl. problem analysis, next steps, planning and documentation
  • Root cause analysis incl. corrective, proactive and preventive actions